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Privacy policy
This Privacy Policy describes how VriddhiGather Campaigns India Private Limited (hereinafter referred to as “we”/“us”/“our”) manages your Personal Data in compliance with the Indian Laws, including the Digital Personal Data Protection Act, 2023 (hereinafter referred to as “DPDPA”), along with other jurisdictional data privacy laws such as the General Data Protection Regulation (hereinafter referred to as “GDPR”) and the California Consumer Privacy Act (hereinafter referred to as “CCPA”).
For purpose of this Policy, “you” or “your” means any visitors to our website, or any natural person whose “Personal Information” is collected by us in any manner. We encourage you to read this Privacy Policy so that you know and understand the purposes for which we collect, use, process, store and disclose your Personal Data in a restricted manner. Our privacy practices are subject to applicable laws in the places in which we operate. This means that we engage in the practices described in this notice in a particular country or region only if permitted under the laws of those places.
In addition, please note the following:
For users in the European Economic Area (hereinafter referred to as “EEA”), United Kingdom (hereinafter referred to as “UK”), and Switzerland: Due to data protection and other laws in these regions, including the European Union’s GDPR, we do not facilitate certain data collections and data processing described in this policy in the EEA, UK or Switzerland.
For users in the United States: We collect the personal information described in our parent company Credico US’s “Privacy Policy” (accessible at [Credico website link]) for California users with the following disclosure requirements. Such information includes the categories of personal information defined in the CCPA:
i. Personal identifiers, such as your name, address, email address, phone number, date of birth, government identification number;
ii. Financial information, such as bank routing numbers, tax information, and any other payment information you provide;
iii. Geolocation data, including precise geolocation data;
iv. Characteristics of protected classes, such as age and gender;
v. Internet or network activity information, such as your IP address, type of browser, version of operating system, carrier and/or manufacturer, device identifiers, and mobile advertising identifiers;
vi. Inferences drawn from the personal information listed above, such as user interests and preferences.
vii. The sources from which we collect personal information are described in our Privacy Policy;
viii. The business or commercial purposes for which we use this information are described in Privacy Policy;
ix. The categories of third parties to whom we may disclose this information are described is also described in Privacy Policy;
Please contact us at privacy.gatherindia@gathercampaigns.com with any questions regarding our practices in a particular country or region.
We may update this Privacy Policy from time to time. Subject to your rights at law, you agree to be bound by the prevailing terms of this Privacy Policy as updated from time to time. We encourage you to check the latest version of this Privacy Policy regularly.
By signing up for or using any services or campaigns offered by Gather Campaigns Limited or submitting information to or otherwise communicating Gather Campaigns Limited, you agree and consent to collecting, using and disclosing your Personal Data in accordance with the purposes laid down in the Privacy Policy. However, please note that separate consent shall be sought again in case Gather Campaigns Limited is required to process and/or disclose your Personal Data for any purpose(s) over and above those enumerated in this Privacy Policy.
This Privacy Policy does not supersede or replace any other consents which you may have previously or separately provided to us in respect of your Personal Data and your consent to this Privacy Policy is in addition to any other rights which any of the Companies may have at law to collect, use or disclose the Personal Data.
This Privacy Policy and your use of this website shall be governed in all respects by the laws of India.
A few possible privacy issues and concerns for the users are stipulated hereunder:
1. What data do we collect?
Personal data or personal information means any data about an individual from which that person can be identified, relates to, describes, is capable of being associated with, or reasonably could be linked, directly or indirectly, to a particular individual or household.
We may digitally/Physically collect, use, store and transfer the following kinds of personal data about you:
i. Personal data: Name(“First” and “Last”), phone number, date of birth;
ii. Address: Email, billing, organization, residential;
iii. Technical and Analytical data: Username, password, IP address, browser information, registration data, information concerning as individual’s interaction with an Internet website, and other data used to identify the ways in which you access to our website also “sensitive personal information” can include government identification numbers, geolocation data or any related information or other similar data as identifiers;
iv. Profile data: Preferences, feedback and survey responses;
v. Marketing and Communications data: Your preferences in receiving marketing from us and our third parties and your communication preferences information can also result in collecting aggregated data that identifies trends and facilitates ongoing analysis, lead list from exiting clients which contains Personal Information of Prospective and target customers.
vi. Financial Data: financial account numbers, payment confirmation or failure details only;
vii. Transactional Data and Information: Personal information related to consumers those purchase products or services through our campaigns, details of a particular transaction as well as information generated from a person’s engagement with any of our clients, in some instance it can include an audio recording of the transaction;
viii. Compliance and Operational Information: Personal Information related to our subcontractors (and their employees commonly known as “Agents”) and data generated from those individuals and information which known as “background check” as provided by a consumer reporting agency, information can also include facial photographs which are used by our subcontractors;
ix. Information Generated from Our Website: Includes “Cookies”, which are the text files that websites store on a visitor’s device to identify the visitor’s browser or to store information or settings in the browser to track activity and patterns, web beacons and other tracking technologies which demonstrate that a user has accessed or opened certain content or that the content was viewed or clicked.
2. How do we collect your data?
We use the following methods to collect your data:
i. Direct interaction: You may provide us your data via our website, email, phone, by completing a form, correspondence, or other means which will be collected through direct interaction;
ii. Automated technologies or interactions: By registering online to use the website or for any other services that we offer, and all the data collected by using cookies and other similar technologies;
iii. Publicly available sources: May receive information about you from third parties including, business partners, subcontractors, advertising networks, analytics providers, search information providers and data brokers;
iv. User Contributions: Information provided by you to publish or display (“post”) on public website areas or transmit to other website users or third parties (Collectively, “User Contribution”).
Our website and mobile application tracking tools also collect information like your IP, Location, Website clicks in anonymized format and aggregates this data.
3. How do we use your data?
We collect your data to provide you with services, communicate with you, or to conduct other business operations. We collect your data for the following purposes only.
i. Present our website and provide you with the information, services, and support that you request:
ii. Provide you with the information, answers to queries, and/or directions;
iii. Notify you about changes to our website or services;
iv. Manage your accounts, including registration;
v. Processing quotation offers and managing the customer relationship inclusive of providing customer the required services, support and process, evaluate and respond to requests and inquiries, and capturing personal data of potential customers for future communications;
vi. Conducting and facilitating customer satisfaction surveys, marketing campaigns, market analysis, contests or other promotional activities;
vii. Market services which are of special interest and its relevance;
viii. Furnishing marketing communications by post, telephone, text, emails and other digital methods are products and services (such as alerts, promotional materials, newsletter, etc.);
ix. Analyzing personal data to provide with the relevant marketing offers and information, ensure accuracy of customer contact information;
x. Reporting and data analytics such as market research, trend analysis, financial analysis, customer segmentation and profiling of customers in order to improve customers experience with us. and provide better and more personalized content;
xi. Improve our website to serve you better.
xii. Protect our website, employees or operation;
xiii. We may use non-personal data or anonymized data for any business purpose;
xiv. Ensure that we present our website content in the most effective manner for you and for your computer.
We do not use, store, or disclose your Personal Data for any other purposes other than the ones listed hereinabove.
4. Disclosure of your Personal Data for business purpose
We may share your personal data with:
i. Any member of our corporate group, which means our subsidiaries and our affiliates;
ii. Business partners, suppliers, services providers, sub-contractors, and other third parties we use to support our business. We contractually require these third parties to keep that personal data confidential and use it only for the contracted purposes;
iii. Third parties to market their product or services to you, if you have not opted out of these disclosures;
iv. Any advertisers and advertising networks that require the data to select and serve relevant ads to you and others;
v. For any other purposes that we disclose when you provide the data.
5. Will the data be shared with any third party?
We may be compelled to share your details under following special circumstances such as when we believe in good faith and is required by law. Please note that the same shall considered as “Certain Legitimate Uses” under Section 7 of the DPDPA or “Legitimate Interests” under Article 6 of GDPR, as applicable.
i. To prevent, investigate, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
ii. In the interest of public health or public interest.
iii. For safeguarding itself from loss or liability such as prevention of corporate espionage, maintenance of confidentiality of trade secrets, intellectual property, classified information, etc.
iv. To confirm to legal requirements, or to respond to lawful Court orders, subpoenas, notices, warrants, or other requests by public authorities (including to meet national security or law enforcement requirements).
v. Personal information may also be shared with the company that acquires our business, whether through merger, acquisition, bankruptcy, dissolution, reorganization, or other similar transaction or proceeding. If this happens, we will display a prior notice on our Website.
Please note that we shall not transfer your personal data with any third parties, excluding the above reasons, for any purposes whatsoever, and will seek your explicit consent as and when required.
6. Consent To Personal Data Transfer
We are based in the India and other Countries (such as USA, UK) and may process, store, and transfer the personal data we collect, in and to a country outside your own (except such territory or country which is notified as restricted by the Government), with different privacy laws that may or may not be as comprehensive as your own.
By submitting your personal data or engaging with the website, you consent to this transfer, storing, or processing.
7. What happens if you do not provide us with the information, we had asked you for or if you ask us to stop processing your information?
Where it concerns processing operations related to the business relationship with you, we will not be able to adequately establish, conduct or terminate a business relationship with you and generally perform the purposes described above without certain data.
Although we cannot obligate you to share your personal data with us, please note that this then may have consequences which could affect the business relationship in a negative manner, such as not to establish and continue the business relationships you have asked for.
Subsequently, in case you rescind or withdraw your consent, kindly send us an email at privacy.gatherindia@gathercampaigns.com and we would immediately stop processing your Personal Data. We will also erase all kinds of Personal Data which has been provided by you under this Policy, available at our end.
Post deletion and erasure of the Personal Data, we would duly notify you the same in writing. This entire process shall be completed by us within 15 (fifteen) days.
8. How do we safely store your data and for how long?
We take appropriate security measures to protect your data from being accidentally lost, used or accessed by unauthorized sources. We limit access to your personal data to employees within the organization, subcontractors, agents, and to those with a legitimate business or industry need.
We will only retain your data for stipulated time of 3 (three) years to fulfil the purposes, we collected it for, including for the purposes of satisfying any legal, accounting, audit, or reporting requirements or until you notify us that you no longer wish to receive the services and storage/consultation facilities provided by us.
In general, customer related personal data is kept for the duration of the contractual relationship for which you have given your due consent, or for a minimum period of 3 (three) years, or for a shorter/longer period if required by local laws and regulatory requirements only.
For data provided to us by our clients, we are governed by their data retention rules as specified in their privacy notices.
Through the setting of IT applications and policies, we ensure that our keeping of your personal data is deleted when we no longer need it.
9. What we do not do with your Data?
We strictly refrain from sharing, disclosing, selling, renting or otherwise provide personal information to other companies (other than to our specific marketplace administrators you are interacting with, or to third party apps or service providers being used by the administrators you are interacting with) for the marketing of their own products or services.
10. Processing of Personal Data of a Minor
We do not direct our website to minors and we do not knowingly collect personal data from children under 18 years of age or as defined by local legal requirements. If we learn we have mistakenly or unintentionally collected or received personal data from a child without appropriate consent, we will delete it. If you believe we mistakenly or unintentionally collected any information from or about a child, please contact us at privacy.gatherindia@gathercampaigns.com.
In the event for any business purpose, we are bound to collect any personal data of a minor, i.e., below 18 years of age, we shall obtain parental consent from the minor’s lawful guardian or parents, and further verify such consent by means of ID Proofs, as mandated under the provisions of the DPDPA, read with GDPR and CCPA, as applicable.
11. What is your data protection rights?
i. Right to access your data: You are entitled to ask us for an overview of, or to obtain a copy of the personal data we hold about you.
ii. Right to have your data corrected: You may request immediate rectification of any inaccurate or incomplete personal data we hold about you by sending us an email at privacy.gatherindia@gathercampaigns.com.
iii. Right to have your data erased: You may request the personal data to be erased when it is no longer needed, where applicable law obliges us to delete the data or the processing of it is unlawful. In the event you want your personal data to be erased, please send an email requesting the erasure at
privacy.gatherindia@gathercampaigns.com
iv. Right to object to data processing: You have the right to object to our processing of your personal data, where we rely on our legitimate interests, as the basis for our processing, where your data protection rights outweigh our reasoning for legitimate interests.
v. Right to withdraw consent: Where we have asked for your consent to process personal data, you may withdraw your consent at any point of time. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
vi. Right to be informed: About how the data is used which is being collected from you.
vii. Right to information about other Data Fiduciaries and Data Processors: You can ask for the information about all other Data Fiduciaries and Data Processors with whom the personal data has been shared by us, if any, along with a description of the personal data so shared.
12. Cookies
Cookies are data files that are placed on your computer or mobile device when you first visit a website or page. They contain information created by a web server, such as IP address, operating system, referring URL that can be stored on a user's hard disk for use during a session or for future use. Our cookies are session cookies which are only stored temporarily and are deleted from the user’s device when the browser is closed.
We use cookies to provide you with the best browsing experience on the site and to improve speed/security. We do not use cookies to collect any personal data from you, or to pass data on to a third party, without your permission.
If your browser enables the use of cookies, we take this, and your continued use of our site as acceptance of our use of cookies. If you do not wish to accept the use of cookies, please go to your browser settings to restrict or block the use of cookies set by our website.
13. Privacy policies of other websites
Our website, may contain links to external sites. These external sites will have their own privacy policies, and we did not hold any direct or indirect responsibility for the privacy policies and/or practices or the content of such third-party websites.
14. Disclosure
We will not rent or sell your personal data to any individual or entity. We will not disclose your personal data to third parties, except as required in the course of providing our services or for purposes as described above.
Other than to contractors, agents associated with us, we disclose personal data only in response to a subpoena, court order or other governmental request or when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of the company, third parties or the public health or interest at large, as defined in this Privacy Policy.
15. Changes to our privacy policy
Changes to our privacy policy will be made occasionally in line with any changes to data protection law. We encourage you to regularly check this notice on our website for updates.
16. How to contact us?
If you want to access your personal data, make use of any of your other rights mentioned above or if you have any questions or concerns about how Gather Campaigns Limited processes your personal data, please contact us via your registered email or in writing to privacy.gatherindia@gathercampaigns.com.
17. How to make a complaint and contact the appropriate authorities?
If you have any concerns about how Gather Campaigns Limited uses and stores your personal data, please contact us in the first instance, so that, we can address and rectify the issue.
Should you not be satisfied with our response or believe we are processing your personal data against the law, you may also have the right to file a complaint with the Data Privacy Authority in your country of residence or work, or seek a remedy through the Courts where you believe an infringement of data privacy laws may have taken place.
It is exclusive property of “Gather Campaigns Limited”. No part of the same can be reproduced, copied, shared, altered, photocopied, etc., in any direct or indirect manner whether directly or indirectly.